A highly effective performance appraisal system is a cornerstone of successful business development. It is one of the best hr solutions, which will help to align your team member’s activities with overall business goals and objectives. A proper appraisal system that includes a position description listing key result areas and expected behaviour (critical competencies) can help managers to develop and get the best from associates.
A system which measures the same criteria mentioned in the position description, will assist you to provide a fair and equitable measurement method. The performance appraisal will include a self-appraisal, plan of action and learning development plan. The following procedure will help managers to confidently perform an effective performance review and help develop their employees and business.
1. Gather appraisal information
- Recall regular performance review outcomes
- Obtain job description
- Gather information from action/development plan
- Identify Key Result Areas and Competencies to measure
- Modify appraisal forms to include what is measured
2. Complete the forms
- Team member to complete all self appraisal forms
- Rate Key Result Areas and Critical Competencies
- Manager to accomplish all appraisal forms
- Manager to determine overall performance rating
- Complete action and development plan
3. Conduct appraisal interview
- Set date, some time and venue with no interruptions
- Encourage open and honest discussion
- Have team member talk about their self appraisal
- Give specific feedback
- Discuss Key Result Area feedback with team member
- Discuss Critical Competencies with team member
- Discuss achievements/development opportunities
- Finalise, distribute and gain commitment
- Review job description for next periods appraisal
4. Follow-up meeting
- Check outcomes since performance appraisal
- Check progress of learning and development plan
- Identify commitment of team member to enhance
- Take appropriate action
Companies that see performance appraisals like a strategic approach to develop employees, benefit because the added competence further develops the organisations capability, competitiveness and sustainability.